Legal AI and professional secrecy

Data security: where your clients’ documents end up

It is the first question a partner asks when the firm evaluates an AI, and the right one. A case file is not just a file: it is material covered by professional secrecy, and whoever handles it is accountable. This page explains data security point by point, with no referral to a privacy notice to read later.

Data in the European Union, and it stays there

AWS infrastructure in the European Union. Documents are encrypted at rest and in transit and never leave the European Union. It is the minimum requirement for an Italian firm to entrust material covered by professional secrecy to an AI system: the data stays where European law protects it.

Model providers see nothing

No firm data is transmitted to or retained by language model providers, and none is used to train their models. That is the difference between using a general-purpose assistant and using a system built for legal work: with the first, your case file leaves your perimeter; with the second, it does not.

What they certify, one line each

ISO/IEC 27001

The information security management system is certified by a third party, not self-declared.

CSA STAR Lvl. 1

Cloud infrastructure security is documented to the Cloud Security Alliance standard.

ISO 9001

Business processes are certified for quality and traceability.

GDPR

Processing compliant with Regulation (EU) 2016/679.

What Lidia does, feature by feature →

Frequently asked questions about data security

Where is the data of a legal AI stored?

It depends on the provider, and it should be checked before uploading any case file. Data processed by Lidia is stored on AWS infrastructure in the European Union, encrypted at rest and in transit. EU data residency is the minimum requirement for an Italian firm to use an AI system on material covered by professional secrecy.

Does using artificial intelligence breach professional secrecy?

No, provided three conditions are met: the data does not leave the European Union; no third party, including language model providers, can access it; and the relationship with the provider is governed by a data processing agreement. With Lidia, the first two are properties of the architecture; the third is the Data Processing Agreement, which we provide before signing.

Are my documents used to train the AI?

No. No firm document is transmitted to or retained by LLM providers, or used to train their models. It is a property of the architecture, not a setting to switch off.

Which certifications should AI software for law firms have?

The two that matter are ISO/IEC 27001, which certifies the information security management system, and an independent cloud security assessment such as CSA STAR. Lidia holds both, plus ISO 9001 for its processes. Compliance statements that are not certified by a third party are not equivalent.

Do the due diligence first, not afterwards

Roles, sub-processors, processing terms and timescales are set out in the Data Processing Agreement, which we provide together with the contract proposal, before signing.